Data protection is important to us. We guarantee that your data is secure and used exclusively for the purpose of communication via xtense.
FAQs.
What languages does xtense support?
xtense masters over 80 languages – from German and English to Spanish, French, and Italian, and even Chinese (Mandarin), Japanese, Russian, and many more. This allows you to engage with and provide the best possible support to your visitors worldwide in their native language.
Can xtense also be used in e-commerce?
Yes, xtense is also suitable for online retail. xtense can link your products directly in the chat, and the bot automatically guides your customers to suitable items if needed. It also assists with support for typical sales and payment questions, relieving the customer support team and enabling more conversions.
Can xtense also be used on mobile devices?
Absolutely – xtense is fully responsively designed. Whether on a smartphone or tablet, your customers always get an optimal chat experience. They can conveniently ask questions and chat even when they're on the go.
How is the chatbot displayed on my website?
xtense appears as a small icon at the bottom right of your page. Clicking it opens the chat in a compact window, which can switch to full-screen mode if desired. This keeps the bot always at hand without cluttering your page.